Providing Urgent Medical Care to foreign citizens
during their temporary stay in Serbia


Foreign citizens, as well as Serbian citizens who live and work abroad, are entitled to receive urgent medical care.

Citizens of the countries with which Serbia has concluded an international agreement on health insurance receive urgent medical care in Serbia on the basis of health insurance certificate issued in their home countries. Foreign citizens exercise their right to urgent medical care based on certain forms (if such have been prescribed), European Health Insurance Card (EHIC) or on the basis of a document proving their insurance coverage in their home country.

Citizens of the following countries exercise their right to urgent medical care on the basis of a prescribed form: Belgium (Certificate BE/SRB 111), Netherlands (Certificate N/Y-111), Italy (Certificate: IT-7), France (Certificate: SE 21-05 SRB/FR 111), Montenegro (Certificate MNE/SRB-111), Bosnia and Herzegovina (BIH/SRB-111), Macedonia (certificate: RM/SRB 111), Romania (certificate: Y/R 11), Tunisia (TN/SRB 111) and Turkey (TR/SRB 111).

Citizens of the following countries exercise their right to urgent medical care based on the European Health Insurance Card: Austria, Bulgaria, Croatia, Hungary, Germany, Luxembourg,Slovakia, Slovenia and the Czech Republic.

Citizens of Poland and Great Britain exercise their right to urgent medical care based on the certificate of insurance issued in their home country.

In case citizens of the above countries do not have a necessary certificate with them, there is a possibility of providing them with urgent medical care and the certificate is to be requested from their home country insurance organization subsequently.

Foreign citizens who are chronic or acute patients (undergoing dialysis or insulin treatments) need special certificates in view of receiving adequate medical services free of charge in Serbia.

Citizens of the countries with which Serbia has not concluded an international agreement on health insurance pay for urgent medical services received during their temporary stay in Serbia. Upon return to their home country, they may be reimbursed the said amounts by their insurance companies.

About us

Citizens of the Republic of Serbia exercise their health insurance rights based on validated health cards.

The National Health Insurance Fund of the Republic of Serbia is a national, public and non-profit organization ensuring the exercise of health insurance rights. The Health Insurance Fund is financed by payment of health insurance contributions. In this way, citizens of the Republic of Serbia finance their healthcare by mediation of the Serbian Health Insurance Fund.

All citizens generating income (salaries, pensions, fees…) are legally bound to pay health insurance contributions. Health insurance contributions for citizens who do not generate income and who cannot be insured as family members of persons generating income are paid from the budget of the Republic of Serbia.

The Serbian healthcare system is based on the principles of equality and solidarity. Citizens pay health insurance contributions by per cent and in proportion to their income and financial capacity, while healthcare services are used according to their needs.

Rights, obligations and responsibility of the National Health Insurance Fund are governed by the Law on Health Insurance and the Articles of Association of the National Health Insurance Fund of the Republic of Serbia.

The Fund’s Bodies are:

-          Management Board,

-          Supervisory Board,

-          Director General.

All the activities of the Serbian Health Insurance Fund are conducted in its organizational units:

- Headquarters,

- Provincial Health Insurance Fund,

- Fund’s branch offices and sub-branch offices.

Compulsory Health Insurance Coverage includes:

1. health insurance in case of illness and injury not related to work;

2. health insurance in case of work-related injury or occupational disease.


Rights under compulsory health insurance coverage include:


1. right to healthcare,

2. right to salary reimbursement during temporary work disability (salary reimbursement)

3. right to reimbursement of travel costs related to use of healthcare services (travel costs reimbursement).

Human Resources Department

This Department engages in the activities related to human resources planning in the National Health Insurance Fund; exercise of employment rights and housing issues of employees in the NHIF and providing professional assistance in this area to the NHIF branch offices; regulating the legal employment status of persons engaged under non-employment schemes, issuance of the deed of job classification and systematization ...

Department Director:

Contact tel.:  011/2053-830

Health Insurance Companies Worldwide

Country

Region

Link

Рegion of Southeast Europe

 

FYR Macedonia

Fond za zdravstveno osiguruvanje na Makedonija

http://www.fzo.org.mk/

Bosnia and Herzegovina

Federalni zavod zdravstvenog osiguranja

http://www.for.com.ba/

Montenegro

Fond za zdravstveno osiguranje Crne Gore

http://fzocg.me/#sadrzaj(1)

Republika Srpska

Fond zdravstvenog osiguranja Republike Srpske

http://www.zdravstvo-srpske.org/index.php

EU

 

Croatia

Hrvatski zavod za zdravstveno osiguranje

http://www.hzzo.hr/

Slovenia

Zavod za zdravstveno zavarovanje Slovenije: ZZZS

http://www.zzzs.si/

Austria

Група осигуравајућих кућа

http://www.sozialversicherung.at/

Germany

Krankenkassen Deutschland

http://www.krankenkassen.de/

Belgium

Mutualite chretienne

http://www.mc.be/index.jsp

Bulgaria

Nacionalna zdravnoosiguritelna kasa

http://www.nhif.bg/

Czech Republic

Група осигуравајућих кућа

http://www.vzp.cz/
http://www.vozp.cz/cs/
http://www.ozp.cz/

Estonia

Eesti Haigekassa

http://www.haigekassa.ee/

Finland

Kela

http://www.kela.fi/

France

l'Assurance Maladie

http://www.ameli.fr/

Greece

Bupa International

http://www.bupa-intl.com/landing-pages/greece

Malta

Bupa International

http://www.bupa.com.mt/

Middlesa Malta

https://www.middlesea.com/

Hungary

Országos Egészségbiztosítási Pénztár

http://www.oep.hu/

Iceland

Sjúkratryggingar Íslands

http://www.sjukra.is/

The Netherlands

ZN, Zorgverzekeraars Nederland

https://www.zn.nl/

Norway

HELFO

http://www.helfo.no/

Poland

Narodowy Fundusz Zdrowia

https://www.ekuz.nfz.gov.pl/

Portugal

ALC

https://www.alchealth.com/portugal.htm

Romania

Casa Naţională de Asigurări de Sănătate

http://www.cnas.ro/

Slovakia

Medical Insurance Companies

http://www.dovera.sk/uvod
http://www.szp.sk/
http://www.union.sk/health-insurance-for-foreigners
http://www.vszp.sk/

Spain

DKV Seguros Médicos

http://dkvseguros.com/

Sweden

Forsakringskassan

http://www.forsakringskassan.se/

Switzerland

Health insurance-index

http://en.comparis.ch/krankenkassen/info/info.aspx

Great Britain

Top Health Insurance companies in UK

http://www.saga.co.uk/insurance/health-insurance.aspx
http://www.freedomhealthinsurance.co.uk/health-insurance
http://www.medicare.co.uk/
http://www.bupa.co.uk/
http://www.aviva.co.uk/health-insurance/

NHS EHIC

http://www.nhs.uk/NHSEngland/Healthcareabroad/EHIC/Pages/about-the-ehic.aspx

USA

 

USA

Medicare

https://www.medicare.gov/

 

Medic aid

http://www.medicaid.gov/

 

Aetna

http://www.aetna.com/

 

Atlas America

http://www.atlasamericainsurance.com/

 

Blue Cross Blue Shield

http://www.bcbs.com/

Russia

 

Russia

Federalьnogo fonda obяzatelьnogo medicinskogo strahovaniя

http://www.ffoms.ru/portal/page/portal/top/index

Japan

 

Јаpan

 

http://www.city.mitaka.tokyo.jp/foreign/english/003/006.html
http://5kuho.com/

Australia

 

Аustralia

Medicare

http://www.medicareaustralia.gov.au/provider/

List of health funds

http://www.privatehealth.gov.au/dynamic/healthfundlist.aspx

Canada

 
 

Health Insurance Canada
Great West
Blue Cross
Manulife Financial

http://www.insurance-canada.ca/consinfohealth/healthins1.php
http://www.greatwestlife.com
http://www.bluecross.ca/en/index.html
http://www.manulife.ca/

EHIC

 

European Health Insurance Card

Applying for a card

http://ec.europa.eu/social/main.jsp?catId=563&langId=en#nationalinf

Republic Fund of Health Insurance
Jovana Marinovića 2
11040 Belgrade
Telephone: +381 11 2053830
Fax: +381 11 2645042; +381 11 2688420
e-mail: public@rfzo.rs